REIB's quality management system has been developed based on the principles of the ISO 9001 quality management system. The quality management system defines the quality policy, quality objectives and ensures that they are constantly followed at all levels of the company.
The aim of REIB's quality policy is to implement the operational strategy through quality management, ensure customer satisfaction with the company's products and services and the effective use of resources.
REIB is a professional team responsible for the results of its work and ensuring customer satisfaction.
Since REIB's activities take place in different locations of the departments, the quality system operates under the collective name REIB Database. The database can be constantly modified according to the developments of the company and society. Most of the company's quality assurance procedures are located in the database. Employees have rights to use the database according to their job levels. The progress of the work being performed can be monitored in real time in the database and possible non-conformities can be prevented from the moment the offer is made until the work is completely completed.
When preparing the offer, the purpose and objective of the desired service, the conditions on the site and technical requirements, and the volumetric indicators of the object are determined. The offer generally reflects the work program, deadlines, price estimates, and source data from the customer.
Accepted work is entered into the database along with resources and deadlines.
The condition of the measuring and research equipment used to perform the work and determining their compliance with accuracy requirements (calibration) is an important condition for ensuring product quality. All fixed assets and data processing software used are reflected in the database's asset management.
The project manager is primarily responsible for meeting the quality requirements of the work.
Acceptance of an order that is unsuitable for the company is prevented by reviewing the initial task, order, offer, or contract draft by employees with the appropriate REIB competence.
Upon completion of the work, it is checked before it is issued. The source materials and reports for the work are archived.
Billing documents for the work are prepared in the database. Invoices and act records are integrated with each other in the database. This data is also used to monitor debtors, track receipts, and perform statistics.
All purchases, subcontracts, and revenues are reflected in the database, both by department and in the company as a whole, in the real-time accounting system, which is one of the most important tools for the company's operational financial management.
